Todays dig at the High Street is a well known electrical Retailer ( I think their name is Korma's or something similar). Waiting for a train, time to kill and Xmas presents to buy, I fought through rows of sweaty stressed shoppers to get the attention of the waiting sales staff. My mission was to enquire about a set of speakers that were to compliment the wife's little iPod that she invariably has affixed to her person.

In all the glossy pictures you see the iPod attached to the speakers, but suffice to say I was not convinced that the iPod shuffle would fit in any of the systems on show. After attracting a member of the sales staff, who was engaged in a jolly Xmas chat with another member of staff, and enquiring how the said device would be attached, he informed me it would be a trailing wire from the speakers to the iPod

My question was simple "Is there another adaptor so that I could attach the iPod to the speakers in the same way you can with a Nano", not a difficult question but one they must get asked constantly. (For those of you who have absolutely no idea what I am on about, go talk to a teenager and they will explain it to you).

The answer..........."I don't know, we get asked that a lot, you could try the Apple Shop" and with that the sales person disappeared, probably content that he had achieved his question quota for the day. So I left without a purchase which was my primary aim and went off to enquire elsewhere.

Is it realistic to expect a sales person to find out the answer to my question when the answer could result in a sale.....obviously not?